Frequently Asked Questions (FAQs)
What types of jewelry can I find on Tesira?
Tesira features some of the best jewellery in India, offering a wide range of jewellery categories including necklaces, earrings, rings, bracelets, anklets, and more. Whether you are looking for gold-plated jewellery, handcrafted silver pieces, or trendy fashion jewellery, Tesira’s multi-vendor marketplace has something for every style and occasion. Browse through collections like Minimalistic Elegance, Bohemian Chic, Vintage Charm, and more.
Is the jewellery on Tesira suitable for gifting?
Absolutely! Tesira has a dedicated gifting section featuring jewellery pieces perfect for birthdays, anniversaries, weddings, or any special occasion. You can also filter products by price, making it easier to find the best jewellery gift within your budget.
Are the most stylish jewellery trends available on Tesira?
At Tesira, we pride ourselves on staying up-to-date with the latest jewellery trends. Our collection includes stylish jewellery pieces like statement earrings, layered necklaces, bold rings, and more. You can explore our ‘Bold Brilliance‘ collection for jewellery that adds a fashionable edge to any outfit.
How can I find the latest jewellery on Tesira?
You can easily discover the latest jewellery on Tesira by checking out our Editors Picks section, which is updated regularly with fresh, trending designs. Stay ahead of the fashion curve with our handpicked collections from both established and emerging jewellery designers.
Can I find unique jewellery designs on Tesira?
Yes, Tesira specializes in offering unique jewellery from independent designers and small vendors across India. Our collections feature one-of-a-kind pieces that stand out for their craftsmanship and creativity.
Does Tesira offer affordable jewellery options?
Absolutely! Tesira has a wide selection of affordable jewellery without compromising on quality. You can find a collection under INR 1000, making it easy to shop within your budget.
Are the products handmade or machine-made?
Tesira hosts both handmade and machine-made jewellery. Each product listing includes details about the manufacturing process so you can choose according to your preference.
How should I care for my jewellery to ensure its longevity?
To maintain the beauty and shine of your jewellery, follow these general care tips:
- Store your jewellery in a clean, dry place, preferably in a soft pouch or box.
- Avoid wearing jewellery while sleeping, exercising, or swimming to prevent damage.
- Clean your jewellery regularly with a soft cloth to remove dirt, oils, and tarnish.
- Keep your jewellery away from harsh chemicals, perfumes, lotions, and cleaning agents to prevent corrosion.
- For any repairs or maintenance, seek professional assistance to preserve the integrity of your jewellery.
How do I care for my silver jewellery to prevent tarnishing?
Silver jewellery can tarnish over time due to exposure to air and moisture. Here’s how to care for it:
- Store your silver jewellery in a tarnish-resistant pouch or box, away from air and humidity.
- Regularly clean silver jewellery using a silver polishing cloth or a gentle silver cleaner to restore its shine.
- Avoid exposing your silver jewellery to harsh chemicals, including perfumes, hairspray, and household cleaners.
- If your silver jewellery tarnishes, use a non-abrasive cleaner or a baking soda paste to gently clean it.
- To prevent scratches, avoid wearing your silver jewellery during strenuous activities.
How should I take care of my demi-fine (gold plated) jewellery to preserve its finish?
Demi-fine jewellery, including gold-plated pieces, requires special care to maintain its luster:
- Avoid wearing your gold-plated jewellery in the shower, swimming, or exercising to protect the plating.
- Store your jewellery separately in a soft cloth pouch to avoid scratches or abrasion.
- Keep your jewellery away from lotions, perfumes, and cleaning agents that can cause the gold plating to fade.
- Use a soft, dry cloth to clean your gold-plated jewellery. Do not use abrasive cleaners or jewellery polishers.
- Note that gold plating can wear off over time with frequent use, especially on rings and bracelets, so treat it gently.
How do I care for fashion jewellery or stainless steel pieces?
Fashion jewellery and stainless steel are durable but still require proper care:
- Keep fashion jewellery away from moisture, perfume, and chemicals to prevent discoloration or rusting.
- Clean your stainless steel jewellery using a soft cloth and mild soap with warm water.
- Avoid exposing fashion jewellery to extreme temperatures and direct sunlight for long periods.
- Store fashion jewellery separately to prevent it from getting scratched or damaged.
- While stainless steel is more resistant to tarnishing, it can still lose its shine over time. Regularly polish it with a microfiber cloth to maintain its sleek appearance.
How should I care for brass jewellery to prevent oxidation?
Brass jewellery can develop a patina or tarnish over time, but with proper care, it can maintain its vibrant look:
- Store brass jewellery in a dry, cool place away from humidity to prevent oxidation.
- Clean your brass jewellery regularly with a soft cloth or use a mixture of lemon juice and baking soda for stubborn tarnish.
- Avoid wearing brass jewellery while swimming or exercising, as exposure to moisture and sweat can cause tarnishing.
- Apply a thin layer of clear nail polish on the surface of your brass jewellery to create a protective barrier that helps preserve its shine.
- Keep brass jewellery away from harsh chemicals or abrasive materials that can scratch or dull its surface.
Why is Tesira the best marketplace for jewellery in India?
Tesira is quickly becoming the best marketplace for jewellery in India, offering a multi-vendor platform that brings together a diverse selection of styles, from handcrafted artisan pieces to luxury gold plated jewellery. We provide a seamless shopping experience, transparent vendor reviews, and curated collections to suit every aesthetic.
What makes Tesira’s vendors stand out in the marketplace?
Vendors on Tesira stand out due to their high-quality craftsmanship and commitment to delivering unique, stylish designs. Our platform promotes vendors who consistently receive positive customer reviews, ensuring you get the best shopping experience.
How does Tesira ensure trusted vendors for high-quality jewellery?
Tesira works with a carefully vetted network of trusted vendors, ensuring that all jewellery listed meets our high standards of quality. We require vendors to provide detailed product descriptions and materials, and we showcase customer reviews so you can shop with confidence.
How do I know the jewellery on Tesira is authentic?
Tesira takes product authenticity seriously. Vendors are required to provide detailed information about the materials and craftsmanship involved, including authenticity certificates where applicable. Customer reviews and ratings are visible on each product page, giving you a transparent shopping experience. We also perform regular checks to ensure the trustworthiness of vendors.
Does Tesira offer high-quality jewellery?
Yes, Tesira is committed to offering high-quality jewellery from reputable vendors. Our platform features a variety of pieces made from materials like sterling silver, gold-plated metals, and precious stones, all at competitive prices. Each product page includes information about materials and craftsmanship so you can make an informed decision.
How are vendors selected for Tesira?
Vendors undergo a thorough vetting process before being approved to sell on Tesira. This includes checks on product quality, authenticity, and business practices to ensure you have a safe and satisfying shopping experience. Each vendor’s profile displays customer reviews, ratings, and feedback. Additionally, vendors are required to provide detailed product information and adhere to our strict quality guidelines.
How can I verify the credibility of a vendor?
You can verify a vendor’s credibility by checking their ratings, reading customer reviews, and looking for any badges of certification or authenticity provided by Tesira.
Are there any trusted or verified sellers on Tesira?
Yes, Tesira offers a trusted vendor badge to sellers who consistently deliver high-quality products and have positive customer feedback. Look for this badge when shopping to ensure you’re buying from a verified and reliable vendor.
What are the shipping options available?
Tesira offers shipping options across India. The availability and cost of these options may vary depending on your location and the vendor’s shipping policy.
How long will it take to receive my order?
Delivery times vary based on the vendor and your location. Generally, standard shipping takes 5-7 business days.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order’s status in real-time.
Does Tesira offer free shipping?
Some vendors on Tesira offer free shipping, while others may charge a nominal fee. Shipping costs, if any, are clearly mentioned at checkout. Be sure to check the vendor’s shipping policy on the product page for details.
Can I schedule a specific delivery time for my order?
While we cannot guarantee specific delivery times, most orders are delivered during standard business hours. You can use the tracking link provided once your order is shipped to stay updated on delivery status.
What payment methods are accepted?
Tesira accepts various payment methods including credit/debit cards, UPI, net banking, and digital wallets like Paytm and Google Pay.
Are there any hidden charges?
No, there are no hidden charges. The price you see at checkout includes all applicable taxes and shipping costs. Any additional fees will be clearly mentioned during the payment process.
Is it safe to make payments on Tesira?
Absolutely. Tesira uses industry-standard encryption and security measures to ensure that your payment information is safe and secure.
Are there any special discounts or promo codes available?
Yes! Tesira runs exclusive discounts, flash sales, and provides promo codes for buyers. You can also subscribe to our newsletter to stay updated on the latest deals and offers on jewellery.
What is the return policy on Tesira?
Most products on Tesira can be returned within 7 days of receiving them, provided they are in their original condition. Returns are accepted for product fit issues, damaged products, or quality concerns, and you’ll need to provide video evidence during unboxing.
How do I initiate a return?
To start a return, go to your order history, select the product you wish to return, and follow the instructions. You’ll need to upload a video showing the unboxing and issue with the product. Once approved, we’ll issue store credit for future purchases.
How will I receive my refund?
Full refunds are only available in case of non-delivery. For returns due to fit issues or quality concerns, you’ll receive store credit after the return is approved. No cash refunds are provided unless the product wasn’t delivered.
What is Tesira’s return policy for damaged products?
If your product arrives damaged, you can request a return within 7 days by providing video proof of the damage during unboxing. Once the return is approved, you will receive store credit to use for future purchases.
What if I’m not satisfied with the quality of the jewellery I purchased?
If the jewellery doesn’t meet your quality expectations, you can return it within 7 days. Make sure to provide video evidence of the issue during unboxing. Upon approval, you’ll receive store credit.
How can I verify the quality of jewellery from vendors?
Each vendor provides detailed product descriptions, material information, and customer reviews to help you assess the quality before purchasing.
How can I become a vendor on Tesira?
To become a vendor, click on the “Become A Vendor” link at the bottom of our sign up page and fill out the application form. Our team will review your application and get in touch with you for further steps.
What are the benefits of selling on Tesira?
Selling on Tesira allows you to reach a wider audience, benefit from our marketing efforts, and participate in a growing community of jewellery enthusiasts. We also offer tools and resources to help you manage your store and boost sales.
How do I manage my inventory and orders?
Once approved, you will have access to a vendor dashboard where you can manage your inventory, process orders, and track your performance.
How do I create an account on Tesira?
Creating an account is simple. Click on the “Sign Up” button on the top right of the homepage and follow the prompts to enter your details.
I forgot my password. What should I do?
Click on “Forgot Password” on the login page and enter your registered email address. You will receive an email with instructions to reset your password.
How can I contact customer support?
You can reach our customer support team via email at community@tesira.co.in or by calling our helpline at +91-9220558814. We are available from 11 AM to 7 PM, Monday to Saturday. We aim to respond to all queries within 24 hours.
How do I update my shipping address on Tesira?
To update your shipping address, log in to your Tesira account, go to your profile settings, and click on the “Manage Addresses” section. Here, you can add new addresses or edit your existing ones.
How do I find the best jewellery to match my personal style?
Discovering the best jewellery that suits your personal style is easy with Tesira’s Aesthetic Survey! Take our quick, fun quiz to find out which jewellery aesthetic resonates with your personality. Based on your answers, we’ll curate a selection of pieces that perfectly match your unique vibe.
How can I style jewellery for different occasions?
Styling jewellery depends on the occasion! For a casual day out, opt for Classic Collectibles like dainty necklaces or minimalistic rings. If you are in party mode, explore Fiesta Flair for bolder, statement pieces. Our Styling Tips Blog offers detailed advice on how to pair jewellery with different outfits and occasions.
How do I keep up with the latest jewellery trends?
Stay updated on the latest jewellery trends by exploring Tesira’s ‘Editors Picks‘ section and subscribing to our newsletter. Our expert team also provides trend reports and styling tips through our blog, ensuring you’re always in the know about what’s hot in the jewellery world.
What’s Tesira’s Aesthetic Survey, and how does it work?
Tesira’s Aesthetic Survey is a fun, interactive quiz designed to help you identify your personal jewellery style. Answer a few quick questions, and we’ll recommend pieces that align with your aesthetic, whether it’s Bold Brilliance, Mysterious Edge, or another style. Take the survey now and let Tesira guide you to the best jewellery for your personality!
